Who is responsible for the personal information we collect?
Arc Metal AB, Box 41, 813 21 Hofors, Org nr: 556466-9496 is responsible for the personal data you provide to us through contact with us and is responsible for processing these.
Where are your personal data stored?
We strive to ensure that your personal data are processed as far as possible within the European Economic Area (EEA) and all our own IT systems, but can also be transferred and processed in a country outside the EEA (so-called ”third country”). Such transfer takes place only to the recipient country with an adequate level of protection and in accordance with applicable legislation. If a transfer is made to a partner for a service in the USA, this is only done to companies that are covered by the so-called ”Privacy Shield”, which is an agreement on the protection of personal data between the EU and the US.
What kind of personal information do we collect?
We collect personal information that you send to us when you do contact us via form, register for our newsletter or participate in any competitions. For example, the personal information you send to us may include contact information, date of birth and payment information. We may also collect certain personal data from external partners such as address information from public registers.
How do we use your personal information?
We may use your personal information for the following purposes:
- When processing messages you sent to us via the website
- For contacts regarding any problems with your delivery
- In case of correspondence about questions and other information
- When sending out offers in the form of newsletters, always with instructions on how to unsubscribe from further mailings
- When analyzing purchase patterns to provide relevant offers and information
- When announcing winners in competitions we arrange
- In case of any questionnaires to improve our services and offers.
- For work that prevents abuse or other inappropriate use of our website
- We save your information as long as it is required to fulfill the above purposes or as long as we are required by law to do so. Then your personal data will be deleted.
What are your rights?
You have the right at any time to request information about the personal information we have about you. If your information is incorrect, incomplete or irrelevant, you may request that it be corrected or deleted. We cannot delete your information as there is a statutory requirement for storage, such as accounting rules, or when there are other legitimate reasons why the data must be saved, for example unpaid invoices. You can revoke your consent at any time to let us use the information for marketing by unsubscribing from our newsletter. You can also contact us by sending a letter, e-mail or call. See contact details below.
Who can we share your personal information with?
In order for us to be able to offer the aforementioned services and our commitments to you as a customer, we share your personal information with companies that are so-called. personal information assistants for us. Personal data assistants treat the information for our account and according to our instructions and help us with IT services, payment services, transport and marketing. This only happens for purposes for which we have gathered the information and only for companies that can provide sufficient guarantees regarding security and confidentiality for personal data.
We will never forward, sell or exchange your personal information for third party marketing purposes.
How do we protect your personal information?
In order for your personal information sent to our website not to be read by outsiders, all such information is encrypted and sent via a secure connection.
A cookie (or cookie) is a small text file that a website saves on the visitor’s computer. Cookies are used on many websites to give a visitor access to various features. The information in a cookie can also be used to track a user’s browsing of websites using the same cookie.
Do I need to allow cookies?
If you want to use our site but do not want any cookies to be saved on your computer when you close your browser then you can visit the page in private mode. This mode is called different things depending on your browser: ”Incognito window” (Chrome), ”Private window” (Firefox) or ”InPrivate window” (Microsoft Edge). All cookies set during the visit in private mode are then deleted from your computer when you close your browser.
Our other cookies do not store information to identify you.
We use Google Analytics, Google Tag Manager, and Google Ads, which also set cookies, to get an idea of how our visitors use the site and our marketing. These cookies also do not contain identifying information about who the visitor is.
Arc Metal AB
Org nr: 556466-9496
813 21 Hofors
Phone: +46 290 767 800